Terms of Use

Welcome! Please read this terms of use Agreement carefully, and contact us at report@clozette.co if you have any questions. By accessing or using the Site and its services, you agree to be bound by these Terms and by our Privacy Policy.

This website and all its related services and products, including but not limited to, all information, communications, links, software, enewsletters, products, services, other materials and any and all other services that may be added, offered or provided to you from time to time, operated on any platforms and devices (collectively, the "Site") are owned and operated by Clozette Pte Ltd ("Clozette", "we", "us" or "our"). Your use of this Site is subject to acceptance of and compliance with the terms and conditions set forth in these terms of use agreement (collectively, the "Agreement") and elsewhere on this Site. The terms "members" "you" "your" "yours" "yourself" "they" "their" and "theirs" refer to all visitors to this Site. By using this Site and all linked pages owned and operated by Clozette, you agree to these terms and conditions stated in this Agreement. If you do not agree to the terms and conditions of this Agreement, you should immediately cease all usage of this Site. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this Agreement without prior notice. Modifications shall become effective immediately upon being posted on the Site. Your continued use of this Site after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

  1. 1. Description of Site

    This Site allows you to post content, such as photos, videos, comments and links, and also transact business with various online retailers ("Retailers"). Anything that you post or otherwise make available on our Site is referred to as (the "Postings"). You retain all rights in, and are solely responsible for, the Postings you put up on Clozette.

  2. 2. Privacy Policy

    Registration data and other information collected about you are subject to our Privacy Policy. You should review our Privacy Policy to understand how we collect and use data about you.

  3. 3. Eligibility

    You warrant and attest that by using the Site, you are confirming that you meet the minimum age requirement of 18 years old and are fully able and competent to enter into and be bound by this Agreement. By using the Site, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions set forth herein.

  4. 4. Registration, User ID and Security

    In order to access or use certain features of the Site, you may be required to register with us on a registration form which will require you to provide personally identifiable information (such as your country, date of birth, and an e-mail address you own) and to select a password and user name ("User ID").

    You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration page. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of your account. Further, you may not: enter, select or use a user name or an email address owned or controlled by another person with the intent to impersonate that person, or, use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization.

    We reserve the right to refuse registration of, or cancel a User ID in our discretion without any liability whatsoever. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your User ID and password.

    We care about the security of our users. While we work to protect the security of your content and account, Clozette cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify Clozette immediately of any unauthorized use of your User ID or password, and ensure that you exit from your account at the end of each session. Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

    You agree not to collect or harvest any personally identifiable information, including any User IDs or account names from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to all or any materials submitted by them. You further agree to us monitoring your download activity to ensure that a reasonable quality of service is provided to all users of the Site.

  5. 5. Use of the Site

    You will be solely responsible for all Postings. You agree and warrant that any Postings you post to this Site will be true and accurate, will not defame any person or invade any person's privacy, and will not infringe the proprietary rights of any person. You agree not to furnish any Postings to which you do not own the rights. You further acknowledge that the Postings are not covered under our Privacy Policy.

    In connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your Posts by name, e-mail address or screen name, as we deem appropriate. We are under no obligation to give credit or pay any consideration for your Postings.

    By furnishing Postings, you hereby irrevocably grant us a worldwide, perpetual, non-exclusive, royalty-free, irrevocable, unrestricted, fully paid-up and fully sub-licensable and transferable license to display, copy, modify, transmit, sell, exploit, create derivative works from, incorporate into other works, distribute, and/or digitally perform or publicly perform or display such content, in whole or in part, in any manner or medium, now known or hereafter developed, whether in connection with the Site and our (and our successor's) business or otherwise, including without limitation for marketing, promoting and/or re-distributing part or all of the Site (and derivative works thereof) and all media and formats and through any and all channels; and the foregoing grant of license to Clozette shall include the right to exploit any proprietary rights in Posts, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction.

    Clozette reserves the right to remove or modify Postings for any reason, including Postings that we believe violates these Terms or our policies, including materials which are obscene, harassing, offensive or otherwise objectionable and not in keeping with the community standards of the site. Therefore, you agree not to post, email, or otherwise make available Postings: that are unlawful, harmful, threatening, abusive, harassing, defamatory, pornographic, libelous, or invasive of another's privacy, or harmful to minors in any way; that harass, degrade, intimidate or are hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; that include personal or identifying information about another person without that person's explicit consent that are false, deceptive, misleading, or deceitful; contain your own or a third party's advertising, branding or promotional content; that infringe any proprietary rights, including copyright, of any party, or Postings that you do not have a right to make available; restrict or inhibit any other user from using and enjoying the Clozette Site.

    Please be aware that Clozette does not and has no obligation to monitor all of the Postings made to this Site, and therefore Clozette will not be responsible for the content of any Postings, and you agree to use and rely on them at your own risk. Clozette cannot make any representation or warranty about the material contained in the Postings. Clozette likewise assumes no responsibility for any contact you may have with other users of this Site, either online or offline. If you elect to meet in person with someone you may meet on our Site, you do so at your own risk, and under no circumstances will Clozette be liable for any activity or injury that may occur.

    You understand that Clozette is not the seller of the goods and services advertised on the Site. Clozette is a service provider and transaction handler for third party Retailers. Clozette may also offers vouchers and/or rewards from Retailers that can be redeemed in connection with the purchase of goods or services from the Retailers. The Retailers, not Clozette, is the seller and provider of the goods and services offered and advertised on the Site, including without limitation the Clozette vouchers and/or rewards. Clozette is not the agent of any Retailers and takes no responsibility for the products or services for which Clozette vouchers and/or rewards may be redeemed. Clozette makes no warranty as to the quality, safety, usability, or other aspects of the product or service for which Clozette vouchers and/or rewards are redeemed. Clozette is not liable for any costs, harm or damages that occur as a result of, either directly or indirectly, these, or any other service or activity offered. You are responsible for your own actions in utilizing the goods and services from which Clozette vouchers and/or rewards can be redeemed.

    You may not offer goods for sale or use the Site for any commercial service without the prior consent of Clozette, other than in the Bazaar section of the Site or any designated commercial sections as may be provided by Clozette from time to time, subject to the relevant commercial terms of use.

  6. 6. Disclaimer of Warranties.

    This Site is provided by Clozette on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, Clozette makes no representations or warranties of any kind, express or implied, regarding the use or the results of this Site in terms of its correctness, accuracy, reliability, or otherwise. Clozette shall have no liability for any interruptions in the use of this Site. Clozette disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Clozette further disclaims any and all warranties with respect to any advice, products or services provided to Members by a Stylist or Retailer, including the implied warranties of merchantability and fitness for a particular purpose.

  7. 7. Limitation of Liability

    To the maximum extent permitted by law, Clozette shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site; (b) any conduct or content of any third party on the Site, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; or (c) unauthorized access, use or alteration of your transmissions or content.

  8. 8. Indemnification

    Member agrees to indemnify and hold Clozette, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Site, the violation of this Agreement, or infringement by Member, or other user of the Site using Member's computer, of any intellectual property or any other right of any person or entity.

  9. 9. Modifications and Interruption to Site

    Clozette reserves the right to modify or discontinue the Site with or without notice to the Member. Clozette shall not be liable to Member or any third party should Clozette exercise its right to modify or discontinue the Site. Member acknowledges and accepts that Clozette does not guarantee continuous, uninterrupted or secure access to this Site and operation of this Site may be interfered with or adversely affected by numerous factors or circumstances outside of our control. We also reserve the right to deny access to the Site or any features of the Site to anyone who violates this Agreement or who, in our sole judgment, interferes with the ability of others to enjoy the Site or infringes the rights of others.

  10. 10. Third-Party Sites

    This Site may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Clozette. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their sites. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from Clozette, you do so at your own risk and you agree that Clozette will have no liability arising from your use of or access to any third-party website, service, or content.

    You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third parties' sites.

  11. 11. Disclaimer Regarding Accuracy of Vendor Information

    Product specifications and other information have either been provided by the vendors or collected from publicly available sources. While Clozette makes every effort to ensure that the information on this Site is accurate, Clozette makes no representations or warranties as to the accuracy or reliability of any information provided on this Site or offered by any vendor, and you acknowledge that any reliance on representations and warranties provided by any vendor shall be at your own risk.

  12. 12. Governing Jurisdiction of the Courts

    Unless otherwise specified herein, these Terms of Use Agreement, together with the Privacy Policy, constitute the entire agreement between you and Clozette with respect to the Site and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Clozette with respect to the Site. If any part of these Terms of Use Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Clozette to act with respect to a breach by you or others does not waive Clozette's right to act with respect to subsequent or similar breaches. Clozette's failure to exercise or enforce any right or provision of these Terms of Use Agreement shall not constitute a waiver of such right or provision. The section headings contained in these Terms of Use Agreement are included for convenience only and shall not limit or otherwise affect the terms of these Terms of Use Agreement. This agreement shall be construed in accordance with the applicable laws of the Republic of Singapore. The Courts at the Republic of Singapore shall have exclusive jurisdiction in any proceedings arising out of this agreement.

  13. 13. Compliance with Law

    Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Site in any way that violates applicable international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

  14. 14. Copyright and Trademark Information

    Content posted on this Site by us is owned by us or used with permission. You may not copy, use, or retransmit anything from or for this Site without our permission. Any commercial or promotional distribution, publishing or exploitation of this Site, or any content, code, data or materials on this Site is strictly prohibited. The third-party images and text referenced, made accessible or made available to you on these pages or by means of the Site are protected by the copyright and trademark laws of the Republic of Singapore and other countries. You may need to obtain authorization of the owner of such materials before using them for any purpose other than viewing on the web. It is your responsibility to obtain any authorizations to use an image or text that may be required; Clozette cannot give you such authorization. We cannot guarantee that the Site will not locate unintended or objectionable content and Clozette accepts no responsibility or liability for the content of any images or text included in any Clozette list or otherwise linked to by the Site, or for your use of such content. Clozette reserves the right to remove any pictures or content without notice to you, any other user, or any third party. You are not allowed to post or distribute any material you do not own or which you do not have permission to use. You are also prohibited from engaging in any conduct that interferes with the technological operation of this Site or that tampers with any copyright protection mechanisms applicable to content on this Site. The technology and the software underlying this Site is the property of Clozette, our affiliates, and our partners. You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying this Site. You agree not to modify the software underlying this Site in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorized access to this Site. Ignoring this policy may result in copyright, trademark, or other intellectual property rights violations.

  15. 15. Other Terms

    If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Clozette, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

Terms of Use Agreement - Last Updated Friday 4 August, 2014 © 2014 Clozette Pte Ltd, All rights reserved.

Privacy Policy

Clozette respects the privacy rights of our users and this Privacy Policy applies to all information collected, stored, disclosed and/or processed by Clozette Pte Ltd and its subsidiary and associated companies (collectively, "Clozette") under Clause 1 below. For the purpose of this Policy, "we" and "our" shall refer to Clozette.


By visiting or using the Clozette website and all its products and services on all platforms and devices, you agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully before visiting, using our website, or providing us with any of your personal data. We welcome your questions and comments on this policy; please contact us at report@clozette.co.

  1. 1. When is Information Collected from You?
    • When you register as a member or use any of our services on websites owned and/or operated by us, hosted by us on behalf of our business partners or use services on such websites (collectively, "the Site")

    • When you take part in any contest, survey or promotion conducted by us and/or our business partners.

    • When you make purchases or elect to receive email and/or text messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping addresses, and we may request additional personal information such as your browsing preferences and demographics.

  2. 2. What is the Information Used For?
    • Information which you provide to us may be used and disclosed by us and our affiliates, business partners and contractors (who may operate outside Singapore) for the following purposes:

      • to respond to your requests and queries;
      • to provide goods and services to you;
      • to administer rewards or loyalty programs
      • to personalize your experience
      • to verify and process your personal particulars and payments;
      • to enforce contractual and legal rights and obligations;
      • for marketing research, user profile and statistical analysis;
      • to communicate information, promotions, updates, and marketing and advertising materials in relation to our goods and services and those of third party organizations;
      • complying with law, the requests of law enforcement and regulatory officials, or orders of court; and
      • for any other purposes for which we have obtained your consent, including during the registration process under our Terms of Use Agreement.
    • In the event that you participate in contests or other promotional programs on the Site sponsored or organized by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on the Site, your information might be disclosed to and used by such third parties.

  3. 3. Use of Cookies

    When you visit Clozette, we may assign your computer one or more "cookies." By accessing our website, you agree that we can place cookies on your device. This website and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to this website. Also, this information will be used to enhance user experience.



    A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience. We currently use cookies on our website for purposes including, but not limited to, detecting your web browser's multimedia capabilities, tracking promotional advertisements that we have displayed to you, maintaining current login and providing a unique identifier to your computer so that we can generate statistics regarding website usage.

    

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies.  Generally, you can remove these cookies by following directions provided in your Internet browser's "help" file.  If you choose not to allow us to place a cookie on your computer, you may be restricted from some services and some of the interactive features offered on our websites may be similarly restricted or rendered inoperable.

    

In addition to cookies, we may also use other Internet technologies, such as web beacons or pixel tags, and other similar technologies, to deliver or communicate with cookies and track your use of our website. The information we obtain in this manner enables us measure the overall effectiveness of our online content, advertising campaigns, and the products we offer through our website. By accessing our website and agreeing to receive our e-mail messages or newsletters, you agree to that we can use other Internet technologies such as those mentioned above on your device(s).

    

Our website may allow third parties to download cookies to your device(s). Third parties, such as Google Analytics, may use cookies and other technologies to collect non-personal data about your online activities while you are on our website. This information may be used to measure usage of our website and personalize advertising content on our website. We do not have access to or control over cookies or other features these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy.  Please refer to the privacy policies of those third parties to better understand their activities and practices.

  4. 4. Third Party Links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  5. 5. How Do We Protect Your Information
    • This Policy is based on the Singapore Personal Data Protection Act 2012 ("PDPA") and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission ("PDPC") of Singapore. Clozette’s practices may be subjected to different or more restrictive local laws in jurisdictions outside of Singapore.

    • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

  6. 6. Data Security
    • We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

    • Where applicable, the Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

  7.  
  8. 7. Privacy Policy Changes

    Clozette reserves the rights to amend any of the policies above at any time.  The Effective Date, as stated below, indicates the last time this policy was materially revised.  We encourage you to review this page periodically as changes may be made to our policy from time to time regarding the collection and use of your personal data.

Your continued use of our website and acceptance of our services after any changes to this Privacy Policy constitutes your consent to any such changes; to the extent such consent is not otherwise provided.

Privacy Policy - Last Updated Friday 4 August, 2014 © 2014 Clozette Pte Ltd, All rights reserved.

Copyright

Clozette Pte Ltd ("Clozette") respects and observes the intellectual property rights of others and expects its users to do the same. It is Clozette's policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.

The Copyright Act (Chapter 63) of Singapore and its subsidiary legislation (collectively the "Copyright Legislation") limit the liabilities of network service providers ("NSP"), including Clozette, in respect of various services provided under the circumstances prescribed in the Copyright Legislation.



As such, Clozette (as an NSP) will not be liable inter alia in monetary damages for any copyright infringements under the circumstances stipulated in the Copyright Act, so long as Clozette has complied with the relevant conditions imposed by the Copyright Legislation.



In line with the above, if you discover any infringement of your material, you may send a duly completed takedown notice to Clozette’s Designated Person (at the contact address listed below) in accordance with the Copyright Act. Upon receipt of a valid take-down notice, Clozette will take reasonable steps to remove or disable access to the material in accordance with the Copyright Act.



All Take-down Notices and Counter-Notices must be sent to: 

Clozette’s Designated Contact: 
Clozette Pte Ltd

8 Burn Road
#13-14 Trivex
Singapore 369977

Attention: Clozette Compliance Team

Email: report@clozette.co
Tel : 6636 8318

Fax : 6636 8313



Please provide us the following information to assist us in reviewing your claim: 

For Take-Down Notice (Claimant):


(a) name, address, telephone number, facsimile number (if any) and email address of the Claimant, as well as the address for service in Singapore if the Claimant is not resident in Singapore;

(b) sufficient particulars like URL or item code to enable Clozette to identify the alleged infringing material and its online location;

(c) a statement that the Claimant requires Clozette to remove or disable access to the material;

(d) a statement that the Claimant, in good faith, believes that the material is an infringing copy;

(e) a statement that the information in the Take-Down Notice is accurate;

(f) a statement that the Claimant is the copyright owner or exclusive licensee or that the Claimant is authorised to act on behalf of such owner or exclusive licensee; and

(g) a statement that the Claimant agrees to submit to the jurisdiction of the courts in Singapore.



For Counter-Notice (Respondent):


(a) name, address, telephone number, facsimile number (if any) and email address of the Respondent, as well as the address for service in Singapore if the Respondent is not resident in Singapore;

(b) sufficient particulars to enable Clozette to identify the material that has been removed or to which access has been disabled, and its online location prior to such removal or disablement of access;

(c) a statement that the Respondent, in good faith, believes that the material was removed, or access to it was disabled, as a result of mistake or misidentification, or that such material does not infringe the copyright in any material;

(d) a statement that the information in the Counter-Notice is accurate; and

(e) a statement that the Respondent agrees to submit to the jurisdiction of the courts in Singapore.



Please note that under the Copyright Act, in the event that in any Take-Down Notice or Counter-Notice, a person makes a statement which is false, which he/she knows is false, or which he/she does not believe to be true, and which touches on any material point in such Notice, then he/she may:

(a) be guilty of an offence and if convicted, can be fined up to S$10,000 or imprisoned for up to 2 years; and

(b) be liable in damages to any person who suffers any loss or damage as a result of such Notice.



Kindly note that, for any infringement notice to be duly examined, we require strict compliance with the above mentioned rules and format, and failure to obey any of the requirements of this policy in a timely manner may result in the refusal of your application and/or processing delays.


We are committed to protecting the intellectual property rights of third parties and our company policy includes strict and deterrent measures as part of our Intellectual Property Rights Policy, including but not limited to, the removal of the item pages or the termination of the accounts of Users who may infringe or repeatedly infringe or violate the intellectual property rights of Clozette and/or others.



Thank you.

Clozette Compliance Team